Archive for the ‘B2B’ Category

Upbeat agency forecasts for 2011

Good news for agencies: Already there’s clearly a very positive feel emerging for 2011. Indications are growing that Ad Spend will significantly increase for 2011, across many different platforms, but with online leading the way.

Just this week, AdweekMedia’s key editors have outlined their thoughts on likely activity for the coming year, with Noreen O’Leary predicting significant agency growth across the US and global markets:

“Even at a modest forecast of 3.7 percent (economic) growth next year, GroupM says the U.S. is expected to add $5 billion in new ad spending, more than China. Q3 corporate profits were at an all-time high, …that cash is being used to woo consumers.”

Seth Alpert, managing director, AdMedia Partners, adds that big marketers are shifting work from longtime network partners to smaller entities. “Clients, affected by what’s happened in the economy…have discovered they are being served in different and better ways.”

The full report from AdweekMedia is available here

Kate Maddox of B2B Magazine echoes the upbeat prediction: “Ad spending will be on the rise over the next three years, according to several recent forecasts by research firms and media agencies. They all predict growth in overall spending, led by Internet advertising. Last week, research firm eMarketer revised its forecast for U.S. online ad spending to $25.8 billion this year, an increase of 13.9% over last year. This is up from eMarketer’s May forecast of 10.8% growth in U.S. online ad spending for the year. Next year, online ad spending is expected to be up 10.5%, followed by double-digit growth every year through 2014, when spending will reach $40.5 billion.”

See B2B report here

iPad – already a valid media platform for B2B?

A couple of weeks ago the media team from Fortune Magazine came in to discuss the launch of their iPad app. During the presentation we played with the device and looked at existing apps from Wall Street Journal and Time Magazine. Both are excellent, very user friendly, highly interactive and offer a very pleasant user experience.

The view was universally held here that this could be another media platform game changer especially effecting print media and for B2B marketing in general. By next week every agency employee will be equipped with an iPad so we can get to know it intimately…but why the enthusiasm?

Well firstly the demographic of the adoption is very interesting. Just Media conducted a LinkedIn poll to assess the early adopter use of this device amongst the hard to reach “C Suite” audience. The results are extremely interesting and can be found here “Just Media iPad Poll”

In Summary 11% of C Suite executives claim to already own one and use it regularly while another 26% say they plan to get one. Pretty impressive stats.

Most interesting is that this skews more heavily towards C Suite executives in enterprise sized companies with adoption already at 27%.

Since other research we have seen to date point to this audience being the most avid consumers of print media and less inclined to consume content via the web, this adoption is even more startling. This perhaps illustrates the iPad’s most interesting feature as a media device – the fact it transcends both digital and print media formats….easily displaying content in a user friendly, portable and relaxed environment that simply is not the case with traditional internet sites on a laptop.

Is this playing out in reality – the answer is yes. Look at this week’s example. Wired has just launched an iPad app.  Apple announced they were naming it, “App of the Week,” on iTunes and, as of yesterday evening, WIRED has had 62,431 paid downloads.

 To provide some context to this number, within the first 5 days of being on-sale, the app has sold the equivalent of 76% of Wired’s average monthly newsstand sales. Additionally, based upon Apple’s disclosed sales of iPads, the app was downloaded and installed on roughly 3% of all iPad’s!

According to Mendelsson reaserch 20% of Wired’s print audience is C suite and the publication claims 72% hold a “Management” function it’s not hard to see a consistent pattern emerging here as regards the advantage of planning to use this device for B2B campaigns.

Finally let’s not loose sight of the advertising potential here. Fortune expect to mirror Time’s iPad ad format with up to ten pages of content and three imbedded video’s, all of which play in immaculate real time high quality versions. WSJ’s app shows some additional ad formats that are bold without being too intrusive and again offer nice interactivity. So far the ads are not distracting and the environments are uncluttered. In most cases the initial ad looks like the equivalent print ad which as we know has more impact than standard online banners.

So we have seen the future and it’s obvious that another media sea change is heading our way.

Social media in tech – where are we now…??

There continues to be lots of debate about social media and the role it should take within the marketing mix. It’s something I have spent many hours agonizing over, not least because I continue to wrestle with the role our agency should be playing in this space. At this time I’m still convinced this is primarily a client side component to the marketing mix and that the focus in tech marketing departments should be focused internally on resources before reaching out to the all too willing grabbing hands of the agency world!

Several recent conversations certainly seem to be confirming that this is the key direction in which clients need to be moving. These come from very respectable sources and combine to confirm where we are right now – aligned with thinking within some of the biggest brands:

Firstly at the recent panel discussion at the IDG Tech Marketing Dinner in SF (where I was thrilled to invited to join Pat McGoverns top table!) Rich Vancil of IDC declared that social media is not yet a fully fledged function of marketing – link here for more details of his excellent opinions. Thinking this was a controversial statement to kick things off I was pleasantly amazed to see the entire panel agree. Of particular interest were the panelists from Cisco, and Avaya, Paul Dunay - both clearly experts in the space and advocates for internalized solutions.

Secondly through a conversation at EMC World with John Conway, who manages the EMC social website strategy, I was delighted to hear him also say that the key issue with corporations is the need for them to be able trust the employees to actively represent the company. This is so true. Clearly advice must be given to employees about appropriate activity – particularly in such a very public environment – but at the end of the day we all have to trust our employees to positively and truthfully talk about the company they work for.

Finally this story  that appeared in Advertising Age which not only brought a smile to my face but I think offers a little insight into how this is handled by many of my competitors right now….

For more good information from peers I recommend the following link at B2B magazine where you can find some video content from a variety of vendor CMO’s.

Back with blog and whitepaper

Hello to all – it’s been almost six months since the last blog and much has happened – new site, whitepaper content, huge changes within the company and across our industry as a whole.

First up I hope you like the new site and the whitepapers. Please let me know by leaving comments here.

I’ll now start to try and blog more regularly and hope that the spammers don’t drown out the good content (when did spam start getting posted in blog content?) That’s an interesting development in social media I’ll comment about later for sure…

So welcome to blog and please do send me an email if you want to be kept informed on any new whitepapers we have.

Warmest regards Dick

B2B research – brand verses demand gen

I was extremely interested to see some coverage of a research piece between Ziff Davis Enterprise, Forbes and B2B agency Stein Rogan and Partners. The article link on B2B magazine can be found here.

Firstly the findings that a majority of B2B marketers (64%) are giving equal weight to branding and demand gen is reassuring. Over the last 2 years we have found the tech market has shifted heavily towards lead generation, many times at the expense of more identifiable branding initiatives. This is also compounded by a shift to more digitally based, response focused media, often as we know at the expense of traditional media formats like print.

Now don’t get me wrong – it’s my personal opinion that lead gen and branding are entirely compatible, indeed the assets used to generate leads are often the “deliverable proof” of some higher brand promise (proving a technology leadership position, innovation in the field, improved servicing of a market segment, better customer service, etc).

However there’s a mind set question here. In many companies lead or demand gen is operated separately from corporate or brand communications. For marketers to realize the joint goals they set forth in the research, it’s going to be critical to see more integration of these two components.

As a second side note the views on mix of media used for branding is fascinating. OOH at 72% and social media at 69% ahead of broadcast and print 68% and 64% respectively bodes well for the OOH industry but really throws up another key point.

Social media is, by it’s nature unpredictable. My opinions here could in theory attract negative views from the market and may impact on my company brand. With social being a much more dynamic environment and less controllable, are marketers taking a huge risk by giving it such a huge role in brand development? It absolutely has a role to play. Giving it the right weight in the mix is where the questions lies.

These are interesting and highly dynamic times. B2B marketing departments and service companies as well as publishers are indeed set for exciting changes. The real winners will be those that get the media mix right and successfully integrate all the components. That change will need to start internally, with bigger broader campaign initiatives, real vision and use of appropriate metrics.

Soft media rates in 2009…I’m not so sure

Over the last few weeks I have heard numerous clients talk about an expectation of softening of the media rates into next year as the economy gets squeezed. But is this a reasonable assumption?

I would argue that it’s not and that unlike many previous recessionary periods which have seen media owners slash rates, we may not necessarily see the same trends this time, especially in our two prime media platforms -print and online…why you ask?

We lets start with print media.

In a previous life I used to be a magazine publisher, constantly watching the magazine balance sheet. It was generally tied to one key metric – page yields. High page yields invariably meant higher profit margins but also drove advertisers away when their perception of the magazine’s value was not matched by the rates they were offered. As a publisher you could chose to lower yields to chase higher page volumes, knowing that adding pages was relatively cheap and easy and could ultimately drive higher income and total profits even if margin was lowered. It also was critical when in a competitive market to gain market share as a show of strength.

Well in 2008 I think most publishers have established page yields that they feel they must maintain typically calculated to deliver a certain basic issue size. We all know it’s no longer about having a big issue size and they are happy to publish the minimum pages needed each week or month to service readers and a core of advertisers. Volume pressures have gone.

Also since publishers now see significantly less income generated from print media compared to other services like events, online and lead gen, magazines are much more easily closed without damaging the overall income model they have established. I know of even profitable magazines that have been closed because they no longer fitted a long term strategy, so advertisers should not expect any loyalty from publishers to their magazines if they themselves do not spend dollars on the ads.

So bottom line is I don’t think publishers will feel any inclination to give pages away just to stay afloat. Cutting issue size and closing magazines is more likely in most cases this time around especially where online extensions have been fully established.

Now online.

Well like many I expect rates to hold up. Demand is rising as dollars shift out of traditional media and a recession will only accelerate the trend to spending more on measurable media. It’s the safest option for marketing manager. Sites can still sell primary inventory at a decent margin knowing the spare inventory will be snapped up by ad networks desperate for a competitive edge especially in the B2B space. Sure consumer, high volume buys may see a squeeze with networks especially pushing to get onto more media buys, but it’s also the case that those media buys are much more ‘spray and prey’ than most in our space could ever be. Frankly for B2B most networks fall sadly flat.

So while there are certain to be a few deals out there it’s unlikely to be the shark frenzy we have seen in years gone by. Expect more consolidation and media closures than a rash of cheap ads. Expect your preferred online sites to be telling you they have sold out of all the good inventory rather than bucket shop deals. And expect your media agency to measure your expectations so that they can still buy the media they feel is effective rather than chase cheap deals.

As always it’s just my humble opinion.